We need your help completing our Water Service Line Inventory. If your water meter was replaced within the last two years, it is likely that the Authority already collected information on your service line material when completing the meter changeout.

  • Not sure when your water meter was replaced? Please call our office at (570) 398-1443 to confirm.
  • Still need to have your water meter replaced? Call us to schedule an appointment, and we can verify the material of your service line at the same time!

After checking with our office, if we do not have information on your water service line, please submit the information requested below right away. Have a question? Visit the Lead Service Line Inventory page or call our office at (570) 398-1443 for more information.

1. Locate a recent Utility Bill. You will need this to enter your Account Number in the response form. Your Account Number is listed in bold red text on the example utility bill.

2. Locate your water service line coming into your building/home — where the service line comes through the wall or floor. This pipe is usually located in the basement or lowest building level and is connected to the water meter. Your scratch test and magnet test area will be on the service line between where it enters the building and the first valve or water meter, whichever is closest.

3. Using a key, coin, or screwdriver, gently scratch the surface of the pipe. Next, place a magnet on the pipe and see if it sticks. Use the pipe material chart, here, to help identify your service line based on the results of the scratch test and magnet test.

4. Take a photo of your service line. Photograph the service line from approximately one foot away, focusing on your test area. See the example.

5. After reviewing the instructions above and preparing the requested information, click the button below to submit your service line information. It is recommended that you keep the instructions open in a different window or tab for reference purposes. If you are unable to use the online submission form, you can email us this information at gettheleadout@jerseyshorewater.com.

Water Service Line Examples

Lead

Outer Appearance: 
Dull gray; often curved; may have a bulbous section

Scratch Test (use key, screwdriver, or coin):
Shiny Silver


Magnet Test: 
Does not stick

Galvanized Steel

Outer Appearance:
Dark gray or black; straight rigid pipe

Scratch Test (use key, screwdriver, or coin):
Hard to scratch,
remains gray

Magnet Test:
Magnet WILL stick

Copper

Outer Appearance:
Orange/red to brown; can have green corrosion spots

Scratch Test (use key, screwdriver, or coin):
Orange/red and shiny, like a copper penny

Magnet Test:
Does not stick

Plastic

Outer Appearance:
Often white or blue; smooth plastic

Scratch Test (use key, screwdriver, or coin):
Same color when scratched. No ringing sound when tapped.

Magnet Test:
Does not stick